Physics Computer Group HELP! page
Quick Links   –   Getting help   –   Logging in   –   Security   –   FAQs   –   Software   –   Other links
Getting Help ~ Contact Info ~ Help Links
We can be contacted by e-mail, by telephone, or in person:
• E-mail (preferred): help@physics.utexas.edu
• Phone (10 AM - 5 PM): (512) 471-5821
• Office location: RLM 7.126
You may also be interested in checking these other help sites:
• The PhyAdmin page
• The PhyNet Portal
• The Computing Facilities info page
• The PMCL (Physics Micro Computer Lab) home page

Accounts ~ Logging In ~ Machine Names
Setting up a UNIX account

Our UNIX accounts can be used for e-mail, personal web pages, and general computing use. (See the sections below on where and how to use your account.) Accounts are generally available to graduate students and faculty; undergraduates must make special arrangements (see us in person if this applies to you). To create a UNIX account, please visit our office in RLM 7.126 and pick up a new user account form. After filling out the form, you will need to have it signed by your sponsor (your professor, your graduate advisor, or your department chair). Once the form is signed and completed, bring it back to RLM 7.126. Unless there is a problem with your form, we will usually be able to set up your account within one business day (often within about 15 minutes).
Logging in to Physics computers

The Graduate Physics Computer Lab is located in RLM 9.326. You can log in to any of the Linux machines in the Grad Lab using your physics account login. The Grad Lab is available 24 hours a day (except for special cases such as University closure, severe weather, etc.).
Logging in remotely

You can connect to any of the general-purpose Physics machines remotely via SSH. For security reasons, you cannot use TELNET or FTP from outside of RLM (and you shouldn't even use these tools within RLM; use SSH/SCP instead). Our systems support both SSH-1 and SSH-2; we recommend using SSH2 if available.

The 15 general-purpose Linux machines that are available for login are named (perhaps a bit unimaginatively) linux1.ph.utexas.edu through linux15.ph.utexas.edu. There is also a remote computational Linux machine named twist.ph.utexas.edu.

Additional information on the machines is available on the Machine Info page.
Windows and Macintosh systems

If you need to use a Windows or Macintosh system, you should visit the Physics Micro Computer Lab (PMCL). The PMCL has several Windows and Macintosh systems available for use; see their home page for information including lab hours and account information.
Printing to Physics Dept. printers

There are a number of public printers that can be accessed through the Physics Dept. print server. We have help pages with instructions on setting up a printer on Mac OS X, Mac OS 9, and Windows XP. If you need help setting up a printer, please contact us and we will help you get it working.

Account Security ~ Remote Access ~ E-mail security
Security is always a concern when working in a networked computer environment. Even if you do not feel that there is any security-sensitive material stored under your account, you must always strive to keep your account secure: The real danger lies in the possibility of an attacker gaining access to your account, and subsequently using it to store files, utilize restricted resources or services, or as a staging point for attacks on other systems.
We have information available that explains the security measures that are currently in place for e-mail accounts as well as for remote access to services. If you are having problems accesing your e-mail or other services, or if you would like to learn how to access your account securely from outside of RLM, please visit one of these links.
Users must also be aware of computer viruses, Trojan Horses, and other such malicious programs. Anti-Virus software is available from the Bevo Ware site. See also the e-mail security page.

Frequently Asked Questions (and answers!)
We have begun to collect and organize several of the most frequently answered questions into the pages below. These pages are expanded upon from time to time, so you may wish to check back periodically for new information and updates.
Linux http://www.ph.utexas.edu/~help/faq/linux.html
Information on the Linux operating system, as well as the X Windows graphical user interface (GUI) that is used on the department's Linux boxes. (You may also be interested in the section of UNIX links at the bottom of this page.)
Macintosh http://www.ph.utexas.edu/~help/faq/mac.html
Questions involving Apple Macintosh computers and the Mac OS (including Mac OS X).
E-Mail http://www.ph.utexas.edu/~help/faq/e-mail.html
How to send and receive e-mail; how to check your e-mail via the PhyNet web interface; and what to do if you won't be checking your e-mail for an extended period of time.
Personal Firewalls http://www.ph.utexas.edu/~help/faq/personal-firewalls.html
Information on "personal firewall" security software for use on Windows and Macintosh desktop systems.
PhyNet Portal information http://www.ph.utexas.edu/~help/faq/portal.html
Information on PhyNet, the UT Physics Department's web portal, where you can have all manner of information collected into one convenient site. Includes information on web-mail, web-based calendar features, bookmarks, web-based remote access (SSH), and more!

Available Software
A wide variety of software is available for your use. Unless otherwise noted, these packages are installed on all of the public machines.
Word Processing/Office Suite
Numerical Processing
Compilers/Interpreters
Plotting
Miscellaneous Tools

See our Software site (requires a UT EID login) for downloadable software you can install on your own machine(s).


UNIX Links ~ User Help ~ Admin Guides
Links for Users
Linux HOWTO
Linux FAQ
LinuxLinks.com
Links for Administrators
Linux Resources Page (compilation of Linux site links)
Red Hat Linux (the version of Linux used on the Department machines)
Linux.org (general Linux information and links)
Linux Documentation Project
Linux SysAdmin Links
Linux HQ
Linux Start (a general Linux portal)

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Last updated 26 Sep 2007 at 14:11 (CDT)