If you use an e-mail application on your computer, phone, etc., you can configure it to use your Physics Department email account. The specific configuration steps vary between different mail clients; however, the server settings here should apply to any client. If you have specific issues that you cannot resolve, please contact us for further assistance.
Outgoing Mail Server (SMTP) settings
Your outbound mail server (SMTP server) should be set to: mail.ph.utexas.edu
The outbound mail port should be set to use the default port; if a default value is not provided, use either 25 or 587. (Some Internet providers block outgoing mail on one of these, so if one does not work, try the other.)
You will need to enable encryption, for security. If your client offers a check-box to enable STARTTLS, enable this option. If it does not offer STARTTLS but does have an option for TLS, enable this instead. If it does not offer TLS but does have an option for SSL, enable this instead. If your client does not offer any encryption, you will not be able to use it to send mail; use the webmail portal instead.
You also need to enable password-based authentication in order to send mail through our server. There should be a way in your client to set a user name and password for sending mail; use your regular Physics login name and password for this.
Incoming Mail Server (IMAPS) settings
Your inbound mail server (IMAPS/IMAP server) should be set to: mail.ph.utexas.edu (the same as the outbound mail server)
As with the outbound server, you will need to enable encryption for incoming mail. If your client offers a check-box to enable TLS, enable this option. If it does not offer TLS but does have an option for SSL, enable this instead. If your client does not offer any encryption, you will not be able to use it to receive mail; use the webmail portal instead.
The inbound mail port must be set to port 993 in most cases. This is the default port for IMAPS (secure IMAP). Only if that port doesn't work should you try port 143 instead.
You will use password-based authentication to receive your mail. Use your regular Physics login name and password for this.
If your mail client asks you for an IMAP path prefix, leave it blank.
Incoming Mail Server (POP3S) settings
Normally, you should use IMAP rather than POP for receiving mail. However, some clients only support POP, and it can be useful in some situations. Note, however, that POP can only download messages from your Inbox; it cannot move messages, use mail folders, or take advantage of other advanced features.
The inbound mail server (POPS/POP server) should be set to: mail.ph.utexas.edu (the same as the outbound mail server)
The inbound mail port must be set to port 995. This is the default port for POP3S (secure POP3).
As with the other configurations above, you will need to enable encryption in order to use POP mail retrieval. If your client offers a check-box to enable TLS, enable this option. If it does not offer TLS but does have an option for SSL, enable this instead. If your client does not offer any encryption, you will not be able to use it to receive mail via POP.
You will use password-based authentication to receive your mail. Use your regular Physics login name and password for this.